Cullen Western Star Ltd.Fuso Truck Service Tools

Mitsubishi Fuso Authorized Dealer

Facilities:

As a Mitsubishi Fuso authorized dealer, Cullen Western Star Ltd. provides a complete range of products, support and services including:

All models of Fuso Trucks - FE 125, FE 145, FE 180, FE 145 Crew cab, FG 4x4, FK 200, FK 260 and FM 330
single and dual overhead cams, 4-stroke engines, water-cooled, turbo charged, 4 valves per cylinder, dual balance shifts and electronic 6 speed automatic transmissions.

Parts:

Cullen Western Star Ltd. has a well trained and dedicated staff of professional parts men using state of the art tools. All parts men can access the total company inventory. Factory parts stock orders are sent electronically for twice weekly truck shipments and daily air orders. Emergency orders are shipped the same day with delivery the following day.
Service tech diagnosing a Fuso TruckWe have parts for all models of Fuso trucks. Special parts stocking requests to meet customer's requirements are routinely accommodated. Some of these special requests include U.S. dollar invoicing, consignment inventories, customer inventory and ordering coordination, special exchange part inventories, storage of customer owned support engines, etc.

Service:

Express Assessment

All Elite Support Certified locations participate in Express Assessment, which means within 2 hours of service write-up the dealer will communicate primary diagnosis, check parts availability and provide an estimate of cost and repair time.

Maximizing Uptime

The ultimate goal of the Elite SupportSM Network is maximizing vehicle uptime. Every Elite Support dealership must be recertified annually to ensure you experience a consistent, higher standard with every visit across our network.

An experienced team of service personnel provides factory-trained service, both in-house/field repairs and on-site, for all products we distribute. Service capabilities and activities range from routine inspection and maintenance through to complete overhauls. Service work encompasses - automotive engines and transmissions, power generation systems and controls, industrial engine and transmission products.

Cullen Western Star Ltd. has 30 field service repair trucks equipped with the necessary tools to provide service anywhere in B.C.  The field mechanics can be dispatched 24 hours a day directly to the job site. The field mechanics can be dispatched 24 hours a dMitsubishi Fuso Truckay directly to the job site.

Re-manufacture and Overhaul:

Products are supported by full overhaul and test facilities for engines and transmissions. Many components are remanufactured in-house to meet or exceed original equipment specifications. Where in-house component manufacturing is not practical, components are sourced from authorized remanufacture centers. Cullen Western Star Ltd. completes overhauls to "as-new condition", including dynamometer testing and painting for the entire product range.

Our facilities and tools are being upgraded continuously to improve efficiency. Our technicians are trained on new products and product improvements as the manufacturers implement changes to their product lines.